Products
Thrilled
Customer feedback for people who actually want to hear it.
NPS, CSAT, CES, and PMF surveys delivered by SMS, MMS, email, embedded widget, kiosk, or standalone link. A visual graph editor for building survey flows with AI-assisted creation. Machine-learning-powered journey analytics that find the story hiding in the signal. Built for teams that want to stop guessing what their customers feel.
- Multi-channel delivery — SMS and MMS with built-in 10DLC compliance, email, kiosk mode, standalone links, and embeddable widgets
- Visual graph editor — drag-and-drop flow builder with branching logic, AI-assisted survey generation, and auto-layout
- Journey Intelligence — K-Means clustering, LightGBM score prediction, health regression, and anomaly detection across 54 features
- Deep integrations — Slack, HubSpot, Salesforce, Intercom, Zendesk, and HMAC-signed outgoing webhooks
- Honest pricing — Starter $19/mo, Pro $39/mo, 14-day free Pro trial, no setup fees
Migrating from Delighted? Delighted shuts down June 30, 2026. Thrilled is a drop-in replacement with feature parity and then some, at a fraction of the price. We are actively onboarding refugees.
Visit getthrilled.io →
More, soon.
We have other things cooking. If you're a customer or collaborator, we'll tell you when they're ready.